Shipping Policy

Manus Tutum Goalkeeping — Australia

Thank you for shopping with Manus Tutum Goalkeeping. This policy explains our shipping destinations, delivery charges, estimated delivery times and order tracking information.

1. Shipping Destinations

We currently ship physical products throughout Australia.

We do not offer international shipping, including New Zealand.

2. Shipping Charges

Standard shipping is AUD $10.50 per eligible order within Australia.

The applicable delivery charge will be displayed at checkout before payment.

3. Order Processing

Orders are processed during business days, excluding weekends and public holidays.

Processing times may vary depending on product availability and order volumes.

We will notify customers if a significant processing delay affects their order.

4. Estimated Delivery Times

Standard delivery estimates are displayed at checkout based on the customer's Australian delivery address.

Our current checkout displays an estimated shipping timeframe of 3–5 business days.

Delivery estimates are not guaranteed arrival dates and may be affected by carrier operations, public holidays, regional destinations or unexpected disruptions.

5. Order Tracking

Tracking information will be provided when available after an order has been dispatched.

Customers can use their tracking information to check the progress of their delivery.

6. Delivery Delays and Missing Parcels

If your parcel is delayed, missing or damaged during delivery, please contact our customer support team.

Email: manustutum1@gmail.com

Please include your order number so we can investigate and assist.

Your rights under Australian Consumer Law remain unaffected.

7. Incorrect Shipping Information

Customers should provide complete and accurate delivery details at checkout.

If you notice an error in your shipping information, please contact us as soon as possible.

We will endeavour to assist with address corrections before dispatch, where possible.

8. Returns and Refunds

For information about returns, refunds and faulty products, please refer to our Refund & Return Policy.

9. Contact Information

Business: Manus Tutum Goalkeeping

ABN: 44 973 840 214

Dispatch Address:

3 Norris Avenue
Rockingham WA 6168
Australia

Customer Support: manustutum1@gmail.com

Website: https://mtgoalkeeping.com/

Nothing in this policy limits your rights under Australian Consumer Law.